Pier House, Charlestown, St Austell, Cornwall, PL25 3NJ

Welcome To

Pier House,
Charlestown

Our room, your story

Situated in the heart of Charlestown, The Pier House Hotel is the perfect base from which to explore Cornwall. Our 27 bedrooms are stylishly decorated with luxury furnishings throughout, offering everything you need for a relaxing break, with many offering spectacular views of St Austell Bay and Charlestown’s harbour.

FIND A HOME AWAY FROM HOME

Plan your next escape

Book direct for the best deals

If you find a lower rate elsewhere, we'll match it. With flexible terms, you can cancel up to 48 hours prior to arrival without any charges, and on booking you won't be charged a deposit.
FROM JUST £249

BOOK A COSY STAY WITH US

The busy summer may be over, but the South West still has plenty to offer. Discover the authentic South West and explore without the crowds. Enjoy a 2 night stay with us, complete with 2-course dinner on your first evening and breakfast each morning when you book from the beginning of November. *

* Minimum 2 nights, 2-course dinner on the 1st night only. Breakfast included each morning. Only applicable to bookings made from the 4th November - 22nd December, subject to availability.

Welcoming you with open paws

We're the ideal hound hideaway, with plenty of walks and dog-friendly beaches.

START YOUR DAY OFF THE RIGHT WAY

Fuel your adventures with a hearty breakfast. Whether you opt for overnight oats or the full works, getting out of bed will feel a little easier with a freshly-prepared breakfast to start your day. Included in your room rate, simply roll out of bed and we'll do the rest.

COOKED BREAKFAST MENU

How do you like your eggs in the morning?

CHILDREN'S BREAKFAST MENU

Something for the little ones.

GLUTEN-AVOIDING MENU

From a full English to avocado smash, enjoy our gluten-avoiding breakfast.

* Please help yourself to our fresh continental buffet selection. Served daily between 7:30am and 9:30am.

Make memories by the sea

With it's fantastic central Cornwall location, there's plenty to explore around you.

About your stay

If you have any queries, get in touch with our central reservations team and they'll be happy to help. From the nitty gritty details and room amenities, to how best to get here, find details below.

Our Pay & Display car parking for the Hotel is shared with The Rashleigh Arms and T'Gallants which is situated approximately 150 yards up the road on the right-hand side but spaces are limited. Please note, the car park is cobbled and uneven, we ask that you take care when arriving. There is plenty of permit-free on-street parking if this is full. 

There is limited parking outside of the Hotel during the months of October until the end of May. The Pier House Hotel, The Rashleigh Arms and T'Gallants customers will receive a redemption of £2 against any spend of £2 or more on food and drink when presenting a valid Pay & Display voucher for that day.

Maximum of one refund per customer per day.

Residents of The Pier House Hotel, The Rashleigh Arms and T'Gallants must register their vehicle at check in for free parking for the duration of their stay. 

You can check in any time from 3pm to 10pm, if you are arriving any later than this please let us know. We ask that the rooms are vacated by 10am on the day of departure.

We welcome well behaved dogs into a few, specially selected, rooms at an additional charge of £15 per night, per dog. Your dog is allowed with you in all areas of the Pier House except the main restaurant. 

If you are booking your room online please mention you are bringing a dog/s in the booking notes. Please note, there are restrictions for dogs using the beach in season, please check here for full details.

Find out more about our proper dog package here

All of our rooms have the following - shampoo, shower gel and a bar of soap, hairdryer, a selection of herbal and breakfast teas, decaf and caffeinated coffee, hot chocolate, UHT milk, a flat screen TV, and access to free WiFi. 

Every room has an en-suite with a shower, but not all have a bath. Please contact our reservations team to confirm. There is no air conditioning available. 

Bedroom prices are per room, per night. Rates are inclusive of accommodation, breakfast and VAT. Some minimum 2 night stay restrictions may apply on certain dates during the year.

Please note that full payment for your reservation will be taken between 48 hours prior to arrival and check in. This will be debited from the credit/debit card used to secure your initial booking.

On booking a credit or debit card will be required to guarantee the room. Cancellation policies vary depending on the package booked, please see our full terms and conditions page for more information.

We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the property during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.

Bookings made through a third party agent (e.g booking.com) are subject to the terms and conditions of that company.

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Charlestown is served regularly by buses, with St Austell train station just a 20-minute bus journey away.

From Bus Station (Stand A) St Austell, take the 25 bus to Old Chapel (NW-Bound) to Charlestown Road, Charlestown. Continue down towards the harbourfront. 

We have two rooms on the ground floor which are located in the annexe and are reached by six sloped steps. The majority of our rooms are on the first floor with four on the second floor.

Unfortunately the hotel does not have a lift. Guests with specific access requirements are advised to contact us where will be happy to provide advice and assistance.

Residents are welcome to dine in our Bistro/Bar, Restaurant, or the Harbourside Inn which is adjacent to the Pier House. 

Please note the Harbourside operates on a first come first serve basis, however, guests can make a reservation for our Bistro/Bar or Restaurant. We recommend you pre-book to avoid disappointment. 

High chairs and children's menu are available. Please let us know if you have any dietary requirements or allergens. 

Visit our food and drink page to check out our menus. 

* Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with us.