Charlestown, St Austell, Cornwall, PL25 3NJ

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Pier House,
Charlestown

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Our rooms, your story

* Please note, the photographs provided serve as a suggestion only while the pub is under refurbishment. We are pleased to announce that we are re-opening in July! Bedroom bookings can be made online for arrivals starting from July 1st. Please keep an eye on this page for updates.

BOOK DIRECT FOR THE BEST DEALS ON CHARLESTOWN ACCOMMODATION

Guaranteeing the lowest prices and the most flexible cancellation terms, book direct with us.

START YOUR DAY OFF THE RIGHT WAY

Fuel your adventures with a hearty breakfast. Whether you opt for overnight oats or the full works, getting out of bed will feel a little easier with a freshly-prepared breakfast to start your day. Included in your room rate, simply roll out of bed and we'll do the rest.

ABOUT YOUR STAY

Full T&Cs.

Bedroom prices are per room, per night. Rates are inclusive of accommodation, breakfast and VAT. Minimum 2-night stay restrictions apply to all Saturday evenings throughout peak season, Christmas Eve and New Years Eve. This may also apply to other national holidays and Red Letter days.

You will need to provide your credit or debit card details to secure your reservation. We accept Visa, MasterCard, American Express, Maestro and Electron to secure a reservation.

Please note that full payment for your reservation will be taken between 48 hours prior to arrival and check-in. This will be debited from the credit/debit card used to secure your initial booking.

We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the property during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.

If you think that there is a mistake in your reservation or if you require any changes to a confirmed reservation, please contact us to discuss.

The Pier House does not have a carpark due to it's proximity of the harbour. We suggest the Pay & Display just off the Charlestown roundabout a few minutes walk away. Alternatively, there is plenty of permit-free street parking close by. Guest should note that vehicles are parked at their own risk. Should you require any further information please call us.

We do not have any EV charge points but you can find out more info here about the closest to us. 

All our rooms are complete with luxury toiletries, tea and coffee-making facilities, free WiFi and a hairdryer.

Please note, there is no air conditioning in the rooms. 

We welcome well-behaved dogs into a few, specially selected, rooms at an additional charge of £15 per night, per dog. If you are looking at bringing your dog with you please give us a call to ensure you are allocated the correct room.

We ask that dogs are not left on their own in the rooms. Your dog is allowed with you in all areas of the Pier House except the main restaurant.

Included in this additional rate you will find our 'Proper Dog' hamper complete with tennis ball, Forthglade treats, biodegradable poo-bags, a can of our 'Proper Dog' pooch-friendly beer and Proper Job beer for you to take away with you. 

Discount Codes are subject to availability and cannot be used in conjunction with any other offers. We reserve the right to amend or withdraw offers at any time.

There is WiFi available throughout the Pier House. Simply complete our sign-in form and you'll have access to the internet. 

Please note, this is not suited to extensive streaming or heavy downloads/uploads. 

Check-in is from 3pm. We ask guests to check out by 10am on the day of departure.

Breakfast is served every morning from 8am until 10am and is included as part of your room rate. 

You can order from our breakfast menu, or please help yourself to our continental selection.

The main bar and restaurant also offer lunch and dinner. The team will be happy to reserve a table for you, just let them know. Explore our full menu here.

Some of our bedrooms are large enough to accommodate z-beds and cots, you are welcome to bring your own. We are happy to advise on rooms.

Additional occupants aged 3 - 17 years are charged and additional £15 per night.

Most rooms are accessed via a significant number of steps – please speak to us directly if you have any queries when booking.

Although we will try to accommodate special requests, all rooms are subject to availability.

If you have booked through a third-party travel agent please refer to the agent's specific cancellation terms. We do not pay commission on reservations to third parties without a prior formal agreement.

Book direct for the best deals. 

Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with us.